Return Policy

At, we believe that customer satisfaction is key of our service; therefore we stand behind all products bought at our site with Mycartz trust.

Only unused, unaltered, unsoiled products with their original tags will be accepted. Certain personal products can't be returned after usage like under garments, customized products etc. Brand packaging should be intact. We source branded products and these products are bound by brand policies of repair, exchange, refunds and cancellations there by binding the customer with the same. Replacements will be made based on the availability of that particular product on the website.

You can return the product if:

  • Product is wrong Model
  • Product is wrong Size
  • Product is wrong Color
  • Product is wrong Quantity
  • Product is faulty/defective or physically damaged.
  • Significantly different from the description given by the merchant
  • There is Size/Fit issue

What are not eligible for Return Policy or Replacement?

What we will also not be able to accept the return if product?

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